Media Africa 247

Thursday, September 1, 2022

Aster Guardians Global Nursing Award 2023 worth US $250,000 is now open for nominations from nurses worldwide

    Aster Guardians Global Nursing Award is one of the world’s top awards in nursing with the highest prize money
    The first edition was held in Dubai on International Nurses Day in May 2022 which saw Nurse Anna Qabale Duba from Kenya win the award
    Nurses from around the world can submit their nominations via www.asterguardians.com by November 30,2022
    Registered nurses can apply in any of the seven Languages – English, Mandarin, Hindi, Spanish, French, Arabic or Tagalog

In its continued efforts to recognize the contribution of nurses to mankind and to the healthcare community, Aster DM Healthcare has announced the next edition of the Aster Guardians Global Nursing Award. The award invites registered nurses from across the world to apply for the award by submitting nomination of their work on the mentioned site directly. Registered nurses can now start applying in their preferred language - English, Mandarin, Hindi, Spanish, French, Arabic or Tagalog via www.asterguardians.com by November 30, 2022.

Nurses can apply in one Primary and up to two Secondary areas of contribution, namely – Patient Care, Nursing Leadership, Nursing Education, Social or Community service and Research or Innovation. The secondary areas of contribution can be optional.

Once the applications are received, it will follow a stringent multi-round review process to be managed by a third-party external agency and an independent jury. Aster has appointed Ernst & Young LLP (EY) as ‘Process Advisors’ who would ensure due-diligence of applications based on the defined eligibility criteria, evaluation of the entries by an independent panel of experts, and present a list of shortlisted candidates to the Grand Jury. The Grand Jury, consisting of an independent panel of renowned experts will review the shortlisted applications to select the final top 10 nurses. These finalists will then undergo a public voting process and panel discussion with the Grand Jury for the final winner to be determined.

“After the success of the first edition of Aster Guardians Global Nursing Award which saw 24,000 applications coming in from 184 countries, we are going forward with the next edition of the award. I feel that nurses who form the backbone of the healthcare system are under-recognized while they are also overworked and over stressed. While doctors may be the brain of the healthcare system, I feel nurses must receive their due recognition,” said Dr. Azad Moopen, Founder Chairman and Managing Director of Aster DM Healthcare.

Nurse Anna Qabale Duba from Kenya who was named the winner of the $250,000 Award is now utilizing the opportunity to build a school for children and adult learning in the remote village of Turbi in Kenya. Hailing from the same village she plans to bridge the literacy gap among nomadic rural communities in North Kenya.

About Aster DM Healthcare

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in GCC and in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our 29 hospitals, 121 clinics, 421* pharmacies, 17 labs and 109 patient experience centers in seven countries, including India. We have over 27,200 plus dedicated staff including 3,441 doctors and 7,901 nurses across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.”

Permalink
https://www.aetoswire.com/en/news/3108202226779

Contacts

Lavanya Mandal

Aster DM Healthcare

Tel: +971 528126577

Email: lavanya.mandal@asterdmhealthcare.com

Midea Announces 2022 Semi-annual Results: Steady Growth in Revenue and Profit, Acceleration in Technology-driven Transformation

FOSHAN, China - Wednesday, 31. August 2022

(BUSINESS WIRE) --Midea released its financial report for the first half of 2022, showing semi-annual revenue growth from 5.0% to RMB183.7bn. Net profit growth was even faster than revenue, coming in at RMB 16bn with a YoY 6.6% increase.

Balanced in both ToB and ToC businesses, Midea Smart Home revenue during the first half of 2022 was RMB126.9bn. According to AVC, Midea home appliance products ranked 1st during the first half of 2022 in both domestic online and offline market shares among 7 household appliance categories, including air conditioners and microwave ovens.

Industrial Technology achieved a revenue of RMB12.1bn with 13.3% YoY growth, and Midea’s global market of residential AC compressors increased to 44%, representing the 1st worldwide. The unit sales of motors for residential ACs and laundry appliances accounted for 42% of the global figures.

Building Technology realized significant growth of 33.1% RMB12.2bn revenue. Commercial AC ranked No.1 amongst the domestic market share while the export value of Midea’s heat pump grew by over 200% YoY, with its export volume ranking 1st in China’s heat pump industry.

Midea's overseas revenue over the first half of 2022 was RMB77.8bn with a YoY increase of 5.2%. With “China-Based Supply for the World + Local Supply”, Midea has advanced the construction of manufacturing bases in Egypt and Brazil to cover the local markets, begun Indian A/C compressor manufacturing bases, and integrated a Thai compressor company. With over 20,000 new sales networks, and having kicked off Midea direct sales stores in Brazil and the Philippines, Midea continues to improve its overseas distribution channels.

With Technology Leadership firmly in its sights as its long-term strategy, Midea continues to build artificial intelligence technical capabilities with R&D investment in the first half of 2022 numbering RMB5.9bn, with 10.5% YoY growth. Midea owns 35 worldwide R&D centers and has over 77,000 authorized patents under its belt to date.

Driven by intelligence, Midea loT has nearly 13million units of newly connected devices and services for over 70 million families.

About Midea Group

Midea Group comprises of five strategic business pillars: Smart Home, Industrial Technology, Building Technologies, Robotics & Automation, and Digital Innovation. Midea Group has over 160,000 employees in over 200 countries and regions, and ranks #245 on the Global Fortune 500 list of 2022.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220830006040/en/

Permalink

https://aetoswire.com/en/news/3108202226774

Contacts

Lori Luo, luory17@midea.com

Report: Third-party Support Helps SAP Customers Get Control of Their ERP Strategy and Associated Costs

With Rimini Street, SAP customers can drive value from existing ERP investments while assessing, implementing, or avoiding S/4HANA

(BUSINESS WIRE) -- Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products, and a Salesforce partner, has announced the availability of a 2022 Valoir Research report titled “Maximizing SAP Value with Rimini Street,” which explains the many benefits of utilizing third-party SAP support services. The 2022 report is a follow-on piece to the 2020 report, “Assessing an SAP-Rimini Street Strategy.” The latest version provides an update on ERP implementation plans and drivers and acknowledges SAP’s continuous effort to improve S/4HANA.

“Our customer relationships have become more strategic over time as enterprises strive to drive value from legacy assets while planning and executing thoughtfully for the future,” said Seth Ravin, CEO and chairman of the board at Rimini Street. “Valoir confirmed this trend in both the 2020 and 2022 reports when it interviewed our customers. It also discovered some interesting SAP customer types who are approaching S/4HANA differently.”

The 2020 report defined the SAP-Rimini Street landscape

SAP appears eager to replace traditional on-premises ERP with its cloud ERP product, otherwise known as S/4HANA. Since ERP is a core suite of enterprise applications running mission-critical workloads, it cannot be “ripped and replaced” with a more modern version of the software, so companies must decide whether they want to move to S/4HANA or not, and if they do, what the migration strategy should look like. As the 2020 report notes, “A move to S/4HANA is not simply an upgrade: it is a new implementation effort, with a new platform and database. Valoir estimates that the migration effort, beyond the business disruption, would cost customers currently paying $1 million annually in SAP support and maintenance from $15 to $30 million to migrate to and operate S/4HANA.”

Two Rimini Street customers Valoir interviewed for the 2020 report said they did not believe S/4HANA was mature enough to adopt because it lacked the breadth of features present in the on-premises ERP suite. The third said it needed to improve its processes and rationalize the move to prepare for “a big transformation.” The customers interviewed for the report offered three distinct reasons for using third-party support. Specifically, they were using Rimini Street services to:

Defer the S/4HANA decision because it involved significant investment and business disruption;

Leverage existing SAP investments for innovation rather than waiting for S/4HANA to deliver innovation; or

Plan a move to S/4HANA when the product is more mature and shows clearer value.

Essentially, third-party support facilitates a rational ERP strategy that does not necessarily have to be limited to one product or vendor.

The 2022 report explains how enterprise ERP strategies have evolved

SAP is now positioning S/4HANA as an important element of customers’ digital transformation strategies. However, many SAP customers don’t want the adoption time frame dictated by SAP, so many have turned to third-party support which gives them time to decide what their long-term ERP strategy should be, how it should be implemented and when. In the meantime, they may also assess non-SAP ERP solutions.

In 2022, SAP-Rimini Street customers fell into four groups:

Early adopters of S/4HANA who use Rimini Street for its SAP expertise and service offerings, including managed and security services. They are using Rimini Street to manage their entire SAP portfolio, including cloud applications, to streamline vendor and service provider management and focus their internal resources on digital transformation and innovation.

Planners who see the benefits of S/4HANA and are willing to adapt their functional requirements to what the platform offers. In some cases, this includes a hybrid strategy in which S/4HANA is used for some critical business functions and the on-premises version which continues to support others. Many planners are using the application support cost-savings to fund their eventual S/4HANA project.

Evaluators who believe there are benefits to S/4HANA but want to take the time to prove it’s the right cloud ERP solution. They are also considering the cost and technology implications of moving from an on-premises application to a cloud application because they want to be sure they can use S/4HANA as an enabler of digital transformation, not just a replatforming effort.

Skeptics who don’t perceive the benefits of S/4HANA or who believe the cost, risk and disruption associated with a new ERP deployment outweighs any benefits.

Irrespective of approach, all SAP-Rimini Street customers have been able to gain control of their SAP application lifecycle, reduce risks and maximize returns on their SAP investments while delivering on digital transformation and innovation. Other benefits Valoir identified include a 50% reduction in application support fees versus the annual SAP maintenance fees, up to a 75% reduction in total internal application support costs and the ability to achieve business continuity while maximizing the value of their SAP investment. The skeptics are using the savings to fund innovation in mobile, analytics, human capital management (HCM) and other areas of innovation around their SAP core.

“In 2022, SAP-Rimini Street customers have some best practices in common. They have moved to third-party support to avoid upgrade costs, increase staff productivity and retention,” said Rebecca Wettemann, CEO and Principal Analyst at Valoir Research. “They are also utilizing third-party support strategically so they can devote adequate time and effort to planning before the move. Many of them have decided to take advantage of additional Rimini Street services to simplify vendor management and reduce the time their staff spends on resolving issues that span multiple applications or go beyond the SAP footprint.”

A webcast discussing the report findings will be available on September 1, 2022, from 1:00PM to 1:30PM EDT. Register to hear more about third-party support and how it’s enabling CIOs to innovate around the edges of their high-performing SAP systems and engage and retain key talent. Attendees will receive an early release copy of the report.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, over 4,800 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (IR-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; the impact of our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk, including uncertainty from the discontinuance of LIBOR and transition to any other interest rate benchmarks; the duration of and operational and financial impacts on our business of the COVID-19 pandemic and related economic impact, as well as the actions taken by governmental authorities, clients or others in response to the continuance of the pandemic; catastrophic events that disrupt our business or that of our current and prospective clients, including terrorism and geopolitical actions specific to an international region; changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements, including under our credit facility; our ability to maintain an effective system of internal control over financial reporting and our ability to remediate any identified material weaknesses in our internal controls; changes in laws and regulations, including changes in tax laws or unfavorable outcomes of tax positions we take, or a failure by us to establish adequate reserves for tax events; competitive product and pricing activity; challenges of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS) offerings, in addition to other products and services we expect to introduce in the future; the loss of one or more members of Rimini Street’s management team; our ability to attract and retain qualified personnel; uncertainty as to the long-term value of Rimini Street’s equity securities; the effects of seasonal trends on our results of operations, including the contract renewal cycles for vendor supplied software support and managed services; our ability to prevent unauthorized access to our information technology systems and other cybersecurity threats, protect the confidential information of our employees and clients and comply with privacy and data protection regulations; and those discussed under the headings “Risk Factors” and “Cautionary Note About Forward-Looking Statements” in Rimini Street’s Quarterly Report on Form 10-Q filed on May 4, 2022, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2022 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220831005030/en/

Permalink

https://aetoswire.com/en/news/0109202226790

Contacts

Natalie Silva

Rimini Street, Inc.

+1 210-517-1655

pr@riministreet.com

Dahua Technology Brings Full-range DeepHub Smart Interactive Whiteboard for Digital Education and Intelligent Workspace

HANGZHOU, China - Thursday, 01. September 2022 AETOSWire

(BUSINESS WIRE) -- Dahua Technology, a world-leading video-centric smart IoT solution and service provider, officially released the Dahua DeepHub Pro Series at its online global launch. Equipped with ultra-low-latency writing, one-tap wireless screen sharing, built-in camera & microphone and other advanced AI functions, Dahua DeepHub delivers a flexible, multimedia approach to teaching and conferencing, providing participants with an immersive, interactive and content-rich experience.

“Dahua DeepHub combines Dahua's advantages in core technologies such as video, audio and high-definition video transmission to offer a complete range of smart interactive whiteboards. From entry-level Lite Series to high-end Pro Series, this product meets the growing digitalization and collaboration demands of both business and education customer groups in the modern-day IoT world,” said Josh Wang, Product Manager of Dahua DeepHub.

The online launch highlighted several features of Dahua DeepHub. For instance, it utilizes Zero Air Gap Technology on the screen to reduce parallax for clearer image display. Ink signal latency is also optimized, providing approximately 50 pages or 1,500 strokes of continuous writing.

To enhance visual output and operation, Dahua DeepHub utilizes powerful AI functions including Handwriting Recognition that can recognize intelligible handwritten texts and shapes, and Gesture Control to easily operate the device anywhere in the room. It can even automatically detect and focus on the current speaker for better interaction. Also, on-screen materials can be displayed onto other devices in the room and be edited in real-time through the Two-way Sharing function.

Dahua DeepHub also supports SIMS device management system, allowing IT personnel to fully grasp the operating status of the device. It has flagship smartphone-level chip equipped with 8 execution engine GPU to ensure image rendering capability, and an NPU that offers five tops computing power – another unprecedented feature in the industry.

Furthermore, it operates using a single Type C cable that can replace HDMI, audio and touchscreen cables, and can supply power to external devices. It supports fingerprint access control, AirPlay, Chromecast, Miracast, and Eshare wireless connections, as well as Android 11 and Windows 10 operating systems that can be flexibly switched.

The complete range of Dahua DeepHub Series marks a step forward towards Dahua's goal of empowering cities and enterprises with digital transformation through smart IoT technologies. With more models in the upcoming months, Dahua will continue to deliver better digital experience to global customers.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220831005338/en/

Permalink

https://www.aetoswire.com/en/news/0109202226786

Contacts

Zoe Xu (xu_shuyi@dahuatech.com)

Midea Announces 2022 Semi-annual Results: Steady Growth in Revenue and Profit, Acceleration in Technology-driven Transformation

Driven by intelligence, Midea loT has nearly 13million units of newly connected devices and services for over 70 million families.

About Midea Group

View source version on businesswire.com: https://www.businesswire.com/news/home/20220830006040/en/

Permalink

https://www.aetoswire.com/en/news/3108202226774

Contacts

Lori Luo, luory17@midea.com

PARA-RESCUE PIONEERS WHO DEVELOPED MOBILE OFFSHORE SAFETY TRAINING FOR OIL & GAS INDUSTRY LAUNCH ADVANCED NEW SAFETY TRAINING SYSTEM “INSITU”

AQUARIUS GLOBAL CONTINUES TO RAISE AND SET STANDARDS WITH WORLD CLASS SAFETY TRAINING

Abu Dhabi, UAE-Wednesday 31 August 2022

Rick Parish, the founder and former chairman of Marine & Offshore Group (M&O Group) – the company that revolutionised mobile offshore safety training for the oil and gas industries in the 1990s – today announced that his company Aquarius Global has launched a new mobile safety training system that is set to raise the standards and the benchmark yet again for offshore safety training globally.

Mobile Offshore Safety Training (MOST) – a subsidiary of Parish’s investment and holding company Aquarius Global – has developed the “INSITU” system, which will once again redefine the nature of offshore safety training using the latest technology and simulations with state-of-the-art equipment, advanced techniques and procedures, coupled with world class safety training instruction.

The new INSITU mobile safety training system prepares all personnel operating on oil platforms, oil rigs and drilling decks for a wide range of emergency safety training whilst offshore and onshore. Critically, it also provides valuable safety training while personnel are being transported between the offshore and onshore installations, preparing for a range of emergency scenarios, ranging from helicopters ditching, survival mode in the sea, to emergency life raft deployment and failure.

The specialist modular training platform means that any configuration can be constructed to the clients’ specific requirements, from a basic training facility to a more advanced full-scale option. The training planforms can also include dedicated classroom facilities if required with any combination of training scenarios delivered to the Offshore Petroleum Industry Training Organisation (OPITO) standard.

The standard training centre resource includes:

     A 10-metre heated pool complete with a Helicopter Underwater Escape Training (HUET) system and heli-winch simulator
    Totally Enclosed Motor Propelled Survival Craft (TEMPSC) emergency lifeboat training module including a separate pool with boarding platforms
    Fire extinguisher and self-rescue module including smokehouse
    Equipment servicing facilities
    Pool pumps, heaters and filtration equipment

Available options are

    Smokehouse and Self-Contained Breathing Apparatus (SCBA) rescue module
    Advanced fire fighting module
    Confined space training and rescue module
    Helideck emergency response module
    Paramedic training module
    Working at heights module

INSITU’s modular system allows it to be assembled and disassembled for rapid deployment with specialist training teams anywhere in the world. The new system comes pre-loaded with more than 200 safety training courses developed by one of the world’s largest offshore training companies. It can be delivered and operational within three months (subject to operational requirements) anywhere in the world, unlike fixed-structure safety training centres, which take an average of 24 months to develop and build. The modular system allows it to be fully scalable from a small system of three pods up to a more advanced option of 10 pods, catering for every emergency scenario on an offshore oil platform or drilling rig.

Personnel receive the very highest standards of safety training delivered from a team of highly experienced instructors with over 27 years specialist expertise to become qualified at a global standard and, depending on the clients’ requirements for it to be OPITO-approved.

Commenting on the new safety training system, Chairman of Aquarius Global Rick Parish said:

“‘Train, learn, rehearse. Train, learn, rehearse.’ Those vital words can make all the difference in offshore safety training, and which one day could save many lives. The oil and gas industry by its very nature is extremely dangerous and hazardous because the work environment is a floating structure in the sea with explosive and flammable substances and machinery under pressure.

When a serious incident such as a fire, explosion or emergency occurs, the space in which to tackle that incident is also dynamic and fast changing. The safety training provided needs to reflect that dynamic and prepare the workforce for all eventualities and outcomes.”

The impact on human life and the environment resulting from an accident on an oil rig or drilling platform also cannot be ignored. We only have to look back in history at incidents such as the Piper Alpha oil rig disaster in the North Sea which killed 167 people, the Alexander L Kielland disaster in the North Sea where the platform tilted 30 degrees, eventually capsizing and of the 212 workers on board only 89 survived.

In more recent times the Deepwater Horizon tragedy not only resulted in a tragic loss of life but was associated with one of the biggest environmental disasters of the last 50 years that has cost in excess of $65 Billion to clean-up. This catastrophic accident had a significant bearing on the lives of all people who lived around the shores of the Gulf, and not only those who worked in the Energy Sector.

Parish continued.

“M&O Group has played a pivotal and leading role in the development of the mobile offshore safety training systems for the last three decades in the oil and gas sectors. These tragic events serve as a reminder to us of the vital necessity that all offshore personnel receive the very highest level of safety training with regular refresher programs.

“The new INSITU safety training system provides clients with a truly versatile mobile safety training system that is futureproofed for offshore safety training and provides rapid capability. It has been conceived and designed against a backdrop of our extensive 27 years’ experience and knowledge of the oil and gas industry and as innovators and providers of world class safety training. Efficiency and effectiveness are at the forefront of everything we do.

The INSITU modular system can be deployed anywhere in the world and can be configured to a client’s unique requirements with a three-month lead time to operational readiness. This minimises capital costs considerably, provides rapid training for personnel and allows for the system to be relocated to other locations globally, providing a cost-effective mobile solution. We combine the latest technology, safety and emergency training techniques with real-life simulations and world-class safety training instructors.”

When Parish sold M&O Group to the Wood Group (Aberdeen Scotland) for $25 million, at the time it was the second largest provider of offshore safety training in the world with operations in 13 countries. It revolutionised the oil and gas industry by making the safety training systems mobile and transportable, allowing for the first “plug and play” systems to be quickly dismantled and loaded onto a helicopter to be transported anywhere in the world.

But what also makes Parish and his MOST team unique to other offshore safety training providers is the exceptional training provided by their directing staff of world class instructors who are amongst the best in the world. Entrepreneur and veteran Parish, who served in the Australian special forces and Australian para-rescue services, pooled his extensive military and para-rescue training knowledge to develop a system that was portable and could be taught by a small but highly qualified and effective two-to-three-man team, with a rapid deployment capability anywhere in the world. The model drew on the same principles of special forces training.

The Principals of the business completed their own HUET training way back in 1984. M&O commenced training on the original “orange two-seater” portable HUET trainer in 1995, having recognised that an unfilled gap existed in the industry. Up until this point all the offshore safety training was being conducted in Aberdeen, Scotland, and a handful of other major regional cities. Portable on-site training was an extremely attractive and sought after solution, for companies who operated in the remote areas of emerging markets.

The uniqueness of the 1st generation HUET Trainers (Ditchers) meant training could be carried out both onshore and offshore sites and was even set up and used in local swimming pools. It provided safe and extremely realistic helicopter escape training that would prepare oil and gas industry personnel to cope with any range of emergency scenarios.

M&O singlehandedly raised the standards and the bar for industry safety training with this development. For the first time it gave the oil and gas industry the ability to provide high quality, realistic and simulated training to its workforce, that was commercially focussed, and which ultimately would help save lives. M&O provided emergency training in locations that up until then had not received any of this type of ditcher training previously.

In 2000, this was then followed by the development of the 2nd generation MOST variant, as the next phase of global operations. This was to meet the growing demand for OPITO approved training in emerging markets, the training involved higher student numbers and more complex and advanced programs were being sought by its clients. As part of these requirements, M&O then expanded its training centre capability by developing bespoke training centres in 13 countries.

Parish added:

“When I formed M&O Group, we set out to pioneer the very highest standards of offshore safety training for the oil and gas industry. I am glad to say that 27 years later, we are still defining and shaping the very high standards and excellence – not just in offshore safety training systems, but also onshore, led by our highly experienced COO Mark Peck and his team.

“Our track record and reputation in this sector has been achieved by striving for the very highest standards of training and instruction from our teams using the latest para-rescue and safety training methods, complimented by the latest technologies and simulation techniques.”

ENDS

For more information on INSITU and MOST Training please go to

https://aquariusglobal.com/para-rescue-pioneers-who-developed-mobile-offshore-safety-training-for-oil-gas-industry-launch-advanced-new-safety-training-system/

www.aquariusglobal.com

For more information, please contact

Gerard Franklin Global Head Of PR & Communications Aquarius Global

+ 44 07791 039636 e: gerard@i5media.co.uk

The European Contact Centre & Customer Service Awards Name Sitel Group® Finalists in 12 Categories for 2022

COVENTRY, England

(BUSINESS WIRE) -- Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced today that it has been named a finalist 15 times across 12 categories in the European Contact Centre & Customer Service Awards (ECCCSAs) 2022 as it marks its 22nd year of the competition.

The ECCCSAs are the longest-running and largest awards programme in the customer contact industry, which recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

As a global leader in the customer experience sector, Sitel Group offers a wide range of products and solutions for its more than 700 customers and delivers more than 8 million experiences every day. After a thorough judging process, the company’s innovation within the CX industry has been recognised in a range of categories, including:

Sitel® UK - Most Effective Management of Peak Demand – Finalist

Sitel UK - Most Effective Employee Engagement Approach – Finalist

Sitel UK & Royal Mail Group Redirection Complaints Automation Programme - Most Effective Automation Implementation – Finalist

Sitel UK and OVO - Most Effective Application of Technology (CX) – Finalist

Sitel UK & HS2 - Best BPO Partnership (Small) – Finalist

Sitel Spain & Havaianas Multilingual Customer Service - Best Multilingual Customer Service – Finalist

Sitel Spain - Madrid MAXhub - Best New Contact Centre – Finalist

Sitel Group (Sitel Portugal, Sitel Greece & Sitel Spain) - Best Pan-European Contact Centre Operation – Finalist

Sitel Portugal - Automobile Industry - Best Customer Experience Redesign – Finalist

Sitel Portugal GoPro - Best Small Customer Service Team – Finalist

Sitel Portugal Vivino - Best Small Customer Service Team – Finalist

Sitel Portugal GoPro - Best Multilingual Customer Service – Finalist

Sitel Portugal - Maria Bot - Most Effective Application of Technology (EX) – Finalist

Sitel Portugal - Compliance team - Best Supporting Team (Customer) – Finalist

Sitel Portugal - Insurances Campaign - Most Effective Automation Implementation – Finalist

“We are so honored to have been named finalists for 12 categories in the European Contact Centre & Customer Service Awards,” said Olivier Camino, Global COO at Sitel Group. “This recognition is a testament to the human-centric CX solutions we have been able to produce for brands all over the world throughout our decades-long journey, as well as our unwavering commitment to uplifting the employee experience at the heart of our organization”.

Learn more about the ECCCSAs here and for more information about Sitel Group, visit sitel.com.

About Sitel Group®

As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.

With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.

EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families.

Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220831005317/en/

Permalink

https://www.aetoswire.com/en/news/3108202226766

Contacts

Media Contacts:

Nic Conner

nconner@theproffice.com

Rebecca Sanders

media@sitel.com